Spot a pothole?
Have a crack in your sidewalk?
Need to know the hours for City Hall?

If you've got non-emergency questions, try calling the City Hotline!

With this one, convenient number, there’s no more wondering who to call or where to turn when you need something from the City of West Palm Beach. 822-2222 is easy to remember.

So give us a call when you see something that needs fixing or something that can be improved.

Don't want to call? There are other ways to get some help:

We have a designed a new online portal that saves you time, gets your concerns addressed faster than an email, and gets your questions answered faster. It's the WPB Key. website and it's available on your mobile device by downloading the app from the Apple iTunes store or Google Play. When you report an issue or ask a question, you will get a tracking number that helps you track the progress and what department is working on answers for you. If you report a pothole or street issue, the tracking number lets you know when the repairs are scheduled and completed. It's that easy.

Please call 911 in case of a medical, police or fire emergency.

Thank you for taking the time to assist us in maintaining our city.